"As the restaurant business grows increasingly crowded, the pressure is on for operators to stay one step ahead of their competition, providing exemplary service that rewards their establishments with strong sales, repeat customers and positive word-of-mouth.
Exceptional restaurant service is no longer just friendly greeters, easy parking and clean bathrooms, according to a recent study conducted by Nation's Restaurant News. While these elements put a dining establishment "at par" with industry standards, exceptional service is that which goes above and beyond these directives, customers say."
WaiterBell Angle: This study shows that restaurants need to continue innovating and providing higher quality service to their customers. The WaiterBell system helps restaurants exceed customer expectations and maintain a distinct competitive edge.