Article: “Service with a smile” (Oct. 2005)

"There are lot of places with good food, so many choices of where to eat," Ellison said. "A lot of times, it's going to come down to things like having a good server, and we find that people love the service at Applebee's."

Nearly everyone has been through a bad experience at a restaurant, where the drinks are not refilled quickly enough or the food comes out cold. Those who eat out often say that getting good service makes all the difference in the world."

link: "Service with a smile" by Chad Morelli (Suburban Journals Collinsville Herald Wednesday, Oct. 26 2005) [article archived in pdf]

WaiterBell Angle: The restaurant industry is very competitive. There are many establishments to choose from for any one type of cuisine. Quality of table service becomes a significant factor in choosing between restaurants serving the same cuisine. The WaiterBell system helps improve customer satisfaction, provide a competitive edge, and enhance restaurant customer service.


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