Website: Restaurant Mystery Shoppers™ (owned by Restaurant Cops, LLC)

"We provide professional, private and confidential restaurant inspections…Our sole purpose is to provide restaurant owners the necessary data to make improvements in the restaurants outside appearance, inside appearance, food quality, and to check the attitude and operations of its employees."


WaiterBell Angle: The above service is just an example of restaurant specific mystery shopping. There has been a proliferation of mystery shopping companies as restaurants and retail shops attempt to get objective feedback on their operations. It is commendable that restaurants are willing to make this type of investment, however these services are a one-time or quarterly evaluation and do not provide constant vigilance on table service. For a restaurant investment, WaiterBell is working as a service safety net for the restaurant every day. 


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