Article: “Technology’s on the menu at restaurants” (The News Journal, Jan.2006)

excerpt:
"Experts say such technological advances will be increasingly crucial to restaurants’ survival, and increasingly beneficial to customers’ satisfaction…For those owners, technology has proven a powerful way to boost profits, increase efficiency, refine menus – and hopefully please customers. Some are reporting 30 percent savings in waitstaff payroll, 20 percent increases in service speed and notable decline in frustration."

link: Technology’s on the menu at restaurants, Eric Ruth of The News Journal, Jan. 22 2006

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