Article: “Technology’s on the menu at restaurants” (The News Journal, Jan.2006)

"Experts say such technological advances will be increasingly crucial to restaurants’ survival, and increasingly beneficial to customers’ satisfaction…For those owners, technology has proven a powerful way to boost profits, increase efficiency, refine menus – and hopefully please customers. Some are reporting 30 percent savings in waitstaff payroll, 20 percent increases in service speed and notable decline in frustration."

link: Technology’s on the menu at restaurants, Eric Ruth of The News Journal, Jan. 22 2006


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