"CARTERSVILLE — An Applebee's restaurant in Bartow County fired two employees after African-Americans accused the business of discrimination, the manager said Saturday.
Three blacks complained of poor service at the restaurant over a four-day period."
WaiterBell Angle: The WaiterBell system helps facilitate communications between the waitstaff and its guests. In a restaurant with conditions such as the above, if a customer's signals for assistance using WaiterBell are ignored, then it is clear to the customer that they are being denied service. The WaiterBell system will also help others on the waitstaff, as well as the manager, recognize if there is a pattern to the service gaps which calls for further investigation.