It is very difficult to keep up with the news and content being posted to the internet everyday. The purpose of this blog is to promote WaiterBell, but it is also meant to be a resource for articles, research, and information related to restaurant customer service.
To stay on top of restaurant customer service news, I receive newsletters from related web sites and publications, but I also receive emails from Google Alerts.
"What are Google Alerts?
Google Alerts are emails automatically sent to you when there are new Google results for your search terms. We currently offer four types of alerts: 'News,' 'Web,' 'News & Web,' and 'Groups.'"
I have Google Alerts set up to search for phrases such as "restaurant service". For any restaurant professional interested in specific topics, I would highly suggest setting up Google Alerts.
At the bare minimum, I would set up an alert using your company name so that you are notified when there is anything posted to the web involving your business. As a restaurant owner, you would be able to get notified when customers are talking about your restaurant or posts a review about your restaurant.