If you encounter restaurant food or service that is subpar and worthy of complaint, what to do?
Many leave and never return to the restaurant. They may also spread negative word-of-mouth about the restaurant. Generally a restaurant will want to hear critical feedback so that they can help resolve the issue to the customer's satisfaction and prevent future problems.
Unfortunately when some customers complain in a restaurant, it is not always done in a constructive way (e.g. blaming the waitstaff when they are not responsible). Below are articles and sources to help provide some guidance when complaining to a restaurant.
If you wish to post your dining experience online in a restaurant review site, click here for some suggested sites.
If you have other links or resources to add to this, please let us know here or at our forums.