June 1, 2006
Ready to be self-served? (Chicago Tribune)
Shoppers can buy gas, check in for a flight or scan their own groceries without the help of a clerk, but the self-serve kiosks revolutionizing so much of the world are having a tough time gaining traction in the nation's fast-food industry.
Be it a Web site that allows real-time employee background checks or tableside, self-service kiosks that help operators trim staff and speed service, multiple electronic exhibits in this year’s show, held May 20-23, showed the foodservice business is advancing ever further into the high-tech age.