June 12, 2006
Fear of losing customers led to a recent renovation at Hi-Tops, a sports bar in the tavern-soaked Wrigleyville neighborhood. "Before adding the high-def televisions, we had some people walk in our doors and then turn around when they saw our TVs," said Jack O'Keefe, manager for the bar.
I tried the future for lunch today, but found it to be a lukewarm burrito. Yet I’m still lauding Chipotle Grill for making appreciable progress toward that Holy Grail of web-minded restaurant chains, online ordering.
June 5, 2006
With corporate training and learning programs changing more rapidly than Elton John at a Liberace tribute, it's time to assess — or reassess — the role of technology as an enabler of 21st-century foodservice training.