Article: “Free Online Resource Enables Companies of Any Size to Unlock Secrets of Customer Satisfaction” (Jun.2006)

 

excerpt:
"Zoomerang, the leader in online surveys, is changing that mix with the launch of its new Customer Satisfaction Resource Center (CSRC). A first-of-its-kind resource, the CSRC is designed to help organizations discern and quantify customer wants and needs. The new CRSC is available at no charge to Zoomerang customers and visitors alike at www.customersatisfactionresource.com.

…"Now with our Customer Satisfaction Resource Center, even companies new to online surveys can easily access the information they need to conduct customer surveys that will positively affect their business relationships and their bottom line." 

source: "Free Online Resource Enables Companies of Any Size to Unlock Secrets of Customer Satisfaction" (TMCnet, Jun.19,2006) 

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