“Most bar patrons have severe misconceptions about the actual lives of bartenders—who we are, what we do and why we do it. Also, remember that the interaction between bartender and customer is a delicate one; it’s both an economic and a social relationship that has stood the test of time. Most other relationships in life are fleeting but, if managed properly, the partnership between drinkers and their bartenders is sacred.
Consider this a pocket-size operating manual for our mutual good times. And, if these points are taken to heart, we can continue to raise our collective glasses and toast to our long, drunken future together.
So forget all those third-person fluff pieces you’ve read everywhere else. Here it is: the plain truth about bartending, from someone who knows.”